Lounge Services
The Lounge Services offered by EAG are designed to improve customer satisfaction and provide a comfortable space within an airport for passengers to relax.
We pride ourselves on quality service and professionalism, taking extra care to ensure that every passenger’s needs are met, reflecting the comfort, professionalism, and hospitality of the airlines it services.
Our all-inclusive lounge services manage:
Purchasing
Stock Control
Quality Control
Contract Services
Janitorial Services
Accounting & Financing
Professionalism
EAG provides excellent customer service to passengers in a friendly, professional manner. We facilitate departure and arrival processes to maintain secure, punctual and safe operations on behalf of the participating airlines.
EAG is comprised of a management team with extensive travel and hospitality industry knowledge, with staff highly trained in customer service.
Our employees take pride and ownership of their work, and we believe this is a main reason for our high achievements in customer service.
We treat our customers with dignity and respect because we believe in making sure our passengers receive the highest level of services. Our employees are a key asset to our success in providing the best lounge service.
Experience
EAG has proven lounge service expertise in both customer service delivery and product management. Our team has extensive experience in providing VIP services in both dedicated and multi-user lounge environments.